Refunds & Cancellation

Cancelling a subscription

You can cancel at any time from your account settings. Cancellation stops the next renewal; your plan keeps working until the end of the period you have already paid for. We do not charge a cancellation fee.

The introductory offer costs ₹49 for the first 7 days and then renews automatically at ₹299 per month unless you cancel. Cancelling during the introductory period stops the first monthly charge while your paid 7-day access remains available.

When we refund

• The service failed and we could not fix it. If a tool did not produce the output you paid for, tell us and we will refund that purchase in full.
• Duplicate or accidental charge. Refunded in full.

When we usually cannot refund

• A completed subscription period you used normally.
• Change of mind after substantial use of a paid plan.

These are guidelines, not absolutes. If your situation seems unfair, write to us and explain — we would rather refund a borderline case than argue about it.

How to request a refund

Email support@dockeazy.com from the address on your account, with the date and amount of the payment. We reply within 2 working days.

Approved refunds are returned to the original payment method. Banks typically take 5–7 working days to show the credit; that part is outside our control.